Keep your crypto safe
Zypto is a self-custodial wallet, which means you hold your own keys and your funds are truly yours. No one else can touch them, including us. Here is how to keep it that way.
Zypto will never ask you for these
- Your recovery phrase or private keys
- Your password or PIN
- You to "verify" your wallet by entering your phrase on a website
We never DM you first. Anyone who asks for the above is a scammer, every time, with no exceptions.
Five things worth understanding
Your recovery phrase
The 12 to 24 words that restore your wallet. Anyone with them controls your funds. Because Zypto is self-custodial, no one, including us, can recover it if it is lost.
Device and app security
Only install Zypto from official app stores. Keep your device updated, use a screen lock and biometrics, and watch out for fake "Zypto" apps and clone sites.
Phishing and scams
Fake support, fake giveaways and airdrops, "you've won" messages, and urgent pressure are all designed to rush you. Slow down and verify.
Transaction safety
Crypto transactions cannot be reversed. Double-check the address and the network before you send, and understand token approvals.
Spotting impersonation
Scammers copy our name, logo and tone across fake socials, DMs, and "admin" accounts. Only trust Zypto's real, verified channels, linked from this site's footer. If an account messages you first claiming to be Zypto support, it is not us.
Do these six things
- Store your recovery phrase offline
- Install only the official app
- Turn on biometrics and a screen lock
- Verify addresses before sending
- Ignore unexpected DMs and giveaways
- Bookmark the real Zypto site
Act quickly, stay calm
If your recovery phrase may have been exposed, create a new wallet and move your assets to it right away.
Use a token-approval tool to revoke access you no longer recognize or need.
Report the scam to the relevant platform and reach out through our official Support page.
Common questions
Is Zypto safe?
Zypto is self-custodial, so your keys and funds stay with you and no third party can access them. Security is a shared responsibility: the app protects the wallet, and the habits on this page protect you. No wallet can promise you will never be targeted, which is why these steps matter.
What if I lose my recovery phrase?
If your recovery phrase is lost and you no longer have access to the wallet, the funds cannot be recovered by anyone, including Zypto. That is the trade for true ownership, and it is why storing your phrase safely offline is the single most important thing you can do.
Can Zypto freeze or recover my funds?
No. Because Zypto is self-custodial, we cannot freeze, reverse, or recover transactions, and we cannot access your funds. Only you can.
Zypto asked me for my recovery phrase, is that real?
No. Zypto and its support team will never ask for your recovery phrase, keys, or password, and will never DM you first. Treat any such request as a scam.
Get the official Zypto app
Download only from the App Store or Google Play. Your keys, your crypto, in your control.
