How can we help?
Search the help center, browse a topic, or reach our team.
Browse the Help Center, chat with us in the app, or send us an email. We're here to help.
Getting started
12 articlesSet up your wallet, back up your recovery phrase, and make your first transaction.
Wallet & swaps
18 articlesHolding assets, cross-chain swaps, networks, and managing your balance.
Cards
15 articlesOrdering, topping up and using the Zypto Premium Visa Card.
Bill pay & top-ups
9 articlesPaying billers, mobile top-ups, and supported regions.
Gift cards
7 articlesBuying gift cards with crypto, delivery and redemption.
Account & safety
14 articlesRecovery phrases, the Vault Key Card, and keeping funds secure.
Troubleshooting
20 articlesStuck transactions, declined payments, and common fixes.
Regions & limits
8 articlesWhere features are available, and limits that may apply.
Chat with our team
In the Zypto appOpen the Zypto app and tap Support to chat with our team and assistant. It's the fastest way to get help.
Help Center
help.zypto.comSearch step-by-step guides and answers to common questions about the wallet, cards, bill pay and more.
Email us
support@zypto.comPrefer email? Send us the details and our team will get back to you.
